Keanna Rose
About Me
My roots are in Simcoe, Ontario, Canada, a rural community about two hours from Toronto, where I grew up. My journey has since taken me across continents, enriching my perspective with diverse experiences. I’ve had the opportunity to live in Caen and Paris, France, and Bamberg, Germany, and I’m currently based in Strasbourg, France. These experiences haven’t just broadened my horizons; they’ve also honed my adaptability and cross-cultural communication skills.
Professionally, I’m currently pursuing a Master in Customer Journey Digitalization at EM Strasbourg, and I am undertaking an internship as an
Professional Experience & Skills
I’ve had the opportunity to develop a diverse set of skills through both my academic pursuits and professional experiences. My Master’s coursework has focused heavily on international management and digital marketing tools, giving me a solid foundation in strategic planning and digital engagement. I’ve gained hands-on experience with various tools like BigQuery, Lighthouse, and Canva, which are essential for data analysis, performance optimization, and content creation.
Before my Master’s, I worked as an administrative assistant at an architecture office. As part of a small business, I wore many hats, serving as a secretary, providing front-line technical support for both hardware and software, and even designing templates for internal project analysis. This role provided invaluable experience in problem-solving and managing diverse responsibilities in a dynamic environment. My various roles in customer service have further refined a core set of transferable skills, including: collaboration, conflict resolution, effective communication, patience, problem-solving, and time management.
I’m keen to apply these skills and my growing knowledge in customer journey digitalization and IT to project management roles where I can help transform ideas into effective solutions.
Volunteering & Community
I believe in the importance of giving back to the community. For seven years in Canada, I proudly volunteered with the local Lions Club. During my time there, I played an active role in their major fundraising events. I choreographed dance routines and assisted backstage for their variety shows, and also contributed by working in the food truck. These experiences provided valuable insights into event management, teamwork, and community engagement.
Personal Interests
In my personal time, I enjoy a variety of creative and engaging pursuits. I’m an avid reader, always looking for my next literary adventure. I find joy and expression in dancing, and I’m passionate about photography, capturing moments and perspectives through my lens. On occasion, I also delve into web design, which allows me to combine my creative interests with my growing technical understanding.
My Experience
September 2025 - Present
Socomec
Benfeld, France
ERP Finance Support Officer & Digital Finance Project Coordinator
Spearheading critical coordination and support functions at the intersection of Finance and IT, focusing on the maintenance of the Infor LN ERP system and the deployment of major digital transformation projects across Europe.
- Aide in managing deployment processes for strategic digital finance projects (e.g., e-invoicing)
- Coordinate project execution between Finance, IT, and external departments to troubleshoot system issues and manage deployment schedules
- Author and maintain system guides and tutorials for end-users on Infor LN and the Salesforce-based ticketing system
October 2022 - April 2024
Béatrice MOUTON Architectes
Paris 3° France
Administrative Assistant
- Prepared documents, presentations, and spreadsheets
- Managed email, calendars, and office support software systems
- Assisted with accounts receivable and general office administration
- Applied office procedures, managed database entry, and clerical tasks
September 2022
Comptoir des Cotonniers
Puteaux, France
Sales Associate
- Pitched collections, assisted with fittings and sales support
- Service in French/English with international customers
June 2022 - August 2022
The Dover Cheese Shop
Port Dover, Canada
Sales Associate
- Cheese cutting, weighing and packaging
- Product knowledge to help guide customer choices
November 2021/20 - May 2022/21
Collège Stephen Hawking
Fleury-sur-Orne, France
Collège Simone Veil
Villers-Bocage, France
English Assistant
- Planned lessons to help develop oral English language skills
- Assisted with debate club for 14–15-year-olds
- Organized activities and collaborated with teachers
August 2018 - May 2019 & Summer 2020
Canadian Tire
Simcoe, Canada
Cashier & Sales Associate
- Worked collaboratively with sales associates across multiple departments: Seasonal, Hardware and Housewares
- Managed inventory for promotional and sale items
Hard Skills
Soft Skills
- Adaptable
- Leadership Skills
- Approachable
- Organized
- Responsible
- Collaboration
- Conflict resolution
- Effective communication
- Patience
- Problem-solving
- Time management
Education
2024-2026
Programme Grande Ecole
Strasbourg, France
EM Strasbourg Business School
M2 – Customer Journey Digitalization
M1 – International & European Business
2022-2024
Paris, France
Bamberg, Germany
Université de Paris Cité & Otto- Friedrich-Universität Bamberg
European Joint Master’s Programme in English and American Studies
2019-2022
Caen, France
Université de Caen Normandie
Licence LLCER Diploma : English
2014-2018
Simcoe, Canada
Simcoe Composite School
Ontario Secondary School Diploma